ProctorHub – Permanently Allow Access in Flash Settings

During quizzes that are set up to be viewed one question at a time, ProctorHub may cause Flash to ask for permission to access your computer’s camera and microphone on each question. The following steps will allow you to permanently grant this permission. OS X Click the Apple icon and select System Preferences… Click Flash […]

Drop for Non-Payment

Students who have outstanding payment due will be dropped from courses for which they have not fully paid. This action will cause students to be locked out of online courses until full payment is received. Drop for non-payment is an automated university process that runs each semester. Students are notified by the Registrar’s Office if they […]

Hide Inactive Courses from the Courses List

As you teach using Webcourses@UCF, the Courses list will expand. To avoid confusion and speed up load time, we suggest that you hide inactive courses. This process does not delete or deny you access to a course, it simply prevents inactive courses from appearing in the drop-down menu. Log in to with your NID and NID password. Mouse […]

Add Webcourses@UCF as Trusted Site

Internet Explorer Open Internet Explorer. On the menu bar, select Tools > Internet Options. Select the Security tab at the top. Click the Trusted Sites icon. Then select the Sites… button. Uncheck the box next to Require server verification… In the Add this Web site to the zone box, type Click Add. Click Close. […]

External Links in the Module’s Table of Contents

External Links/Tools in the Module’s Table of Contents In some Modules, you may see an item listed in the table of contents that has a chain-linked symbol in front of its title. This icon identifies a content link that will take you to an external Web site or tool.  The link should open within the […]

Combined Course FAQs

I don’t see the combined section under my Courses menu, but I see all of the sections. Is this normal? Yes. Sometimes when courses are combined you will be enrolled in all of the sections of the course but not the combined section alone. Sections will be seen after the combined section’s title after a […]

Mixed Content in Firefox

Tips for handling the “mixed content” feature of Firefox The newest version of Firefox is designed to block mixed content by default. This means it will only show secure content unless you change the default settings. This appears to be causing some of the video and PDF loading issues. FF prevents unsecure content from running […]

I Cannot Preview a Document in my Webcourses – What is Wrong?

The tool that previews files in Webcourses@UCF is call Scribd. Certain file types may not preview properly: .docx .pptx .xlsx .ppsx Here is the full list of supported and problematic file types. Instructors are encouraged to save their files as .doc rather than .docx, etc. Students should download the files.

What Appears in the To-Do List in Webcourses@UCF?

These are the rules that govern what appears in the “To Do” list: The assignment is due no later than a week from now. The assignment is due no earlier than 4 weeks ago. The assignment is not locked (e.g. no submissions after a date). The assignment has one or more submission types (upload, text […]

How do I Remove Something from my Recent Activities?

When you first log into Webcourses@UCF (Canvas), your Recent Activity page shows updates of events in each of your courses. This page can be a handy summary of new events, letting you know which courses have new assignments that need your attention. However, these notices continue to display and useful information can quickly get lost […]

How to Login to Webcourses@UCF

How do I access Webcourses@UCF? Navigate to Log in using your NID and Password. To look up your NID, go to What is my NID? If you forgot your password, go to What is my NID Password? Hover over Courses or Courses & Groups at the top of the window. Select the course or group you […]

Embedded Content Not Displaying

You may notice that some embedded content (e.g. YouTube videos) does not display in certain browsers. This is because Webcourses@UCF requires that all embedded content use HTTPS. Some web browsers are strict and will not display the content if this condition is not met. When copying the embed code for a video or other piece […]

Using JAWS to Access Webcourses@UCF

Here are some key things to know in order to access online courses at UCF successfully using JAWS: Pressing the Arrow Keys in Canvas Gives No Response from JAWS When you load a page in Canvas after logging in, conventional navigation methods such as using the Arrow keys and TAB may give no feedback from […]

Computer Settings for Webcourses@UCF

It is important to prepare your computer to operate in the Webcourses@UCF environment. Please make the following adjustments to your computer: Check Browser Settings Webcourses@UCF is a platform that relies on your Internet browser to display content. It is important that you configure your browser correctly so it will function properly with Webcourses@UCF, allowing you […]

View Instructor’s On-Page Comments

Instructor comments appear in your Inbox. However, if your instructor used the built-in comment feature (called Crocodoc) to add grade marks, comments, and highlights directly to you submitted paper, then follow these steps: Click on Assignments. Click the title of the assignment to be reviewed. Click on Submission Details on the right side of the […]

Class does not appear in Courses list

If you log into Webcourses@UCF and do not see a course listed there, then there are several possibilities: You just registered and have not been added to the course yet (this can take up to 24 hours). If it is more than 24 hours, check your registration in myUCF- if the course does not appear […]

How do I use TurnItIn?    

How do I join a Student Group?

Your instructor may create groups within a course that allows students to form their own group’s membership, rather than being assigned to a group.


UCFMobile Webcourses@UCF can be accessed through iOS (iPhone, iPad, iPod Touch) and Android devices using the following applications: UCFMobile (includes Canvas for iOS/Android): Canvas by Instructure (iPhone/iPod Touch app): Canvas for iOS (iPad app) Canvas by Instructure (Android Phones and Tablets): SpeedGrader for iPad (Standalone app, Instructor Only): Supported Mobile Features Canvas […]

How do I reply to a Discussion post?

Open Discussions Link Click on the Discussion Link tab located under the Home tab. Locate the Discussion Title Zoom Click on the Discussion Title Link to enter the Discussion. Locate Green Reply Arrow When you hover next to the time stamp, you will see a green reply arrow show up. Click on it to reply. […]

How do I view Groups?

Open People Click on the People link. View Student Groups Click on the View Student Groups button to open student groups. Use Student Groups Zoom The highlighted tab [1] shows which student group you are viewing. You can view which students are assigned to the group’s subgroup by clicking on the Expand All button [2]. […]

What are Student Groups?

Groups are used as a collaborative tool for students who are working on projects or group assignments. A group workspace is created where students can create wiki pages, announcements, and discussions, calendar events, and chat in real-time. View Groups Groups are used as a collaborative tool for students who are working on projects or group […]

What are Collaborations?

What are Collaborations? Collaborations are web-based tools like Google Docs and EtherPad that allow multiple users to work together on the same document at the same time. Collaborative documents are saved in real-time, meaning a change made by any of its users is immediately visible to everyone. Google Docs is like Microsoft Word, but lets […]

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